Just a few years ago, having a conversation in human language with any machine was universally a frustrating and comedic process. But, today the scenario has been completely changed. Although having natural language processing (NLP) and recognition is hard, thanks to machine learning algorithm it's getting increasingly closer to a point where it will be harder for anyone to tell that whether we are talking to a computer or a human.
All the businesses are making their full focus on this, with promoting personalized experiences, more and more intelligent chatbots are being built to engage users and improve brand image. That said it is a rarity to find a live intelligent chatbot, also called as AI chatbot. As the thought of chatbot springs up, we all know that it is not human for sure. What we know is that chatbot brings a human touch. For that to become a reality, it is crucial for chatbots to be intelligent. It is the intelligence that gives power to the AI chatbot to learn from conversations and handle every situation that comes it's the way.